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- MacBooks still have keyboard problems? I went to two Apple stores to find out.
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MacBook keyboard problems: Now Apple aims for one-day fix for keyboard repairs.Apple: We're sorry if your MacBook's still suffering from butterfly keyboard problems.Apple lied to me about the MacBook Air and now we have a problem.The turnaround time for the keyboard fixes depended on the number of keys being replaced and part availability. Apple's keyboard service program for the MacBook and MacBook Pro covers a bevy of models and does note that you could get a refund if you paid out of pocket. Since then, Apple has redesigned the butterfly keyboard, but there have been problems reported. Class action suits followed and Apple apologized to those impacted. This much maligned butterfly keyboard started in 2015 and problems have been ongoing as customers sneer at fixes and costs that dented the wallet. Keys would stick, letters would duplicate and some wouldn't fire at all. Yes, we all know the butterfly keyboard issues. See it now: 13-inch and 15-inch MacBook Pro at Apple.The 13-inch MacBook Pro and 15-inch MacBook Pro start at $1,799 and $2,399 respectively. These new butterfly keyboards will be included on the new MacBooks. Replacement keyboards will have a new design that features new undisclosed materials that will avoid the typing issues. The company said that it will replace all butterfly switch keyboards for free including new MacBook Pro models refreshed on Tuesday. The best iPads: How does the new iPad Air stack up?.The best iPhone: Which model is right for you?.Mac Pro and Mac mini: Apple delivers extreme power
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